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McCullagh Marie. Good Practice Communication Skills in English for the Medical Practitioner [Text] : teacher’s book / M. McCullagh, R. Wright. — Cambridge : Cambridge University Press, 2008. — 176 p.

Good Practice is a course for doctors and medical students who need to communicate with patients in English. The course is for upper-intermediate to advanced learners of English and can be used in the classroom or by the self-study student. Good Practice focuses on the language and communication skills that doctors need to make consultations more effective through a focus on five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The course teaches learners how to sensitively handle a range of situations such as taking a patient history, breaking bad news, examining a patient and describing treatment options. It also prepares doctors for dealing with different types of patient, from children to the elderly. With reference to numerous medical communication experts, and through exposure to authentic clinical scenarios, Good Practice demonstrates the impact of good communication on the doctor-patient relationship and enables students to become confident and effective practitioners in English. The Teacher’s Book offers invaluable support for anyone wishing to use Good Practice in the classroom. As well as guiding the teacher through the activities and offering background information on each topic, it also includes 12 photocopiable reading activities plus photocopiable worksheets to use with the Good Practice DVD. For wordlists, language activities and extra reading material, visit www.cambridge.org/elt/goodpractice